Question 1

Is ListGarum free to use?

Accepted Answer

Yes! Posting ads on ListGarum is completely free. You can browse, search and contact sellers without any fees. We offer optional paid boosts to give your listing more visibility, but these are never required.

Question 2

How do I post a listing on ListGarum?

Accepted Answer

Create a free account, click "Post Ad" in the top navigation, fill in your listing details (title, description, price, photos and location), then submit. Your listing goes live within minutes after a quick review.

Question 3

How do I contact a seller?

Accepted Answer

Click on any listing to view the full details. If you're logged in, you'll see a message box to send the seller a direct message. You can also call or WhatsApp the seller if they've shared their phone number.

Question 4

How long does a listing stay active?

Accepted Answer

Standard listings stay active for 30 days. You can relist your ad after it expires at no cost. Boosted listings may have different durations depending on the plan chosen.

Question 5

How do I edit or delete my listing?

Accepted Answer

Go to your dashboard, find the listing under "My Listings", and click Edit or Delete. Changes take effect immediately.

Question 6

What is the Boost / Promote feature?

Accepted Answer

Boosting your ad increases its visibility on the platform. Boosted ads appear at the top of search results and category pages, and are marked with a "Promoted" badge. We offer bump, featured and homepage spotlight plans.

Question 7

How do I pay for a boost?

Accepted Answer

We accept payment via eSewa - Nepal's leading digital wallet. Payment is processed securely, and your boost activates instantly after payment confirmation.

Question 8

Is it safe to buy on ListGarum?

Accepted Answer

ListGarum uses AI-powered fraud detection to flag suspicious listings and messages before they reach buyers. We recommend meeting sellers in a public place, verifying items before payment, and never sending money in advance.

Question 9

How do I report a suspicious listing or seller?

Accepted Answer

On any listing page, scroll to the bottom and click "Report this listing". You can also report a seller from their profile page. Our team reviews all reports within 24 hours.

Question 10

Can I sell vehicles on ListGarum?

Accepted Answer

Absolutely. Our Cars & Vehicles category supports listings for motorcycles, cars, trucks, electric vehicles, spare parts and more. Add multiple photos and include key specs to attract serious buyers.

Question 11

How does AI Search work?

Accepted Answer

Click "Try AI Search" on the homepage and describe what you're looking for in plain language - for example "used Honda motorcycle under Rs 2 lakh in Kathmandu". Our AI will extract the right filters and find matching listings automatically.

Question 12

Can I post property listings?

Accepted Answer

Yes. Use the Property category to list houses, apartments, land and commercial spaces for sale or rent. Include clear photos, accurate location details and pricing to attract the right buyers or tenants.

Question 13

How do I get a Verified Seller badge?

Accepted Answer

Verified badges are awarded to sellers who complete identity verification. This helps build buyer trust and increases listing visibility. Contact us via the support form to start the verification process.

Question 14

What items are not allowed on ListGarum?

Accepted Answer

We do not allow listings for illegal items, weapons, counterfeit goods, adult content, or anything that violates Nepali law. Spam, duplicate listings and misleading ads are also prohibited. See our Terms of Service for the full list.

Question 15

How do I save a search and get alerts?

Accepted Answer

Apply your search filters (keywords, category, location) and click the "Save search" bell icon below the search bar. You'll receive email notifications when new matching listings are posted.

Question 16

Is ListGarum available as a mobile app?

Accepted Answer

ListGarum is a fully mobile-optimised web app - it works beautifully on any smartphone browser with no download required. A dedicated mobile app is on our roadmap.

Question 17

How do I make a price offer on a listing?

Accepted Answer

On any listing detail page, click the "Make an Offer" button and enter your proposed price. The seller will be notified and can accept, decline or ignore your offer. You can track all your sent offers from your dashboard under the My Offers tab.

Question 18

Can I upload multiple photos to my listing?

Accepted Answer

Yes — you can upload up to 8 photos per listing. We recommend adding clear photos from multiple angles in good lighting. All uploaded images are automatically watermarked with the ListGarum logo to protect your photos from being copied by scammers.

Question 19

How do I share a listing with someone?

Accepted Answer

Every listing has a share bar with options to copy the link, share via WhatsApp, or generate a QR code. The QR code can be downloaded as an image — perfect for sharing in person or printing on a flyer.

Question 20

What are Safe Meetup Locations?

Accepted Answer

Safe Meetup Locations are curated public places — banks, shopping malls, police stations and airports — suggested on every listing detail page to help buyers and sellers meet safely. The suggestions are matched to the seller's city. Always meet in a busy public place and never invite strangers to your home.

Question 21

How does the AI scam detector work?

Accepted Answer

When you post a listing or send a message, our AI automatically scans the content for signs of fraud — unrealistic prices, advance payment requests, fake contact details and misleading descriptions. If something looks suspicious, you'll see an amber warning with the option to edit your content or proceed. It works in real time with no extra steps needed.

Question 22

Can I relist an expired listing?

Accepted Answer

Yes. Go to your dashboard, find the expired listing and click Relist. Your listing will go live again for another 30 days at no cost. You can also enable Auto-Relist when creating or editing a listing — it will automatically renew every 30 days without any action from you.

Question 23

How do I add ListGarum to my phone home screen?

Accepted Answer

On Android, open the site in Chrome and tap the three-dot menu, then "Add to Home Screen". On iPhone, open in Safari, tap the Share icon and select "Add to Home Screen". You'll get a full-screen app experience with no browser bar — just like a native app. Visit our Install page for step-by-step instructions.

Question 24

How do I leave a review for a seller?

Accepted Answer

After completing a transaction, visit the seller's profile page at /users/[seller-id] and scroll to the Reviews tab. Click "Leave a Review", select a star rating and write a comment. Reviews are linked to a specific listing so other buyers know exactly what the experience was for.

Question 25

Why is my listing not showing in search results?

Accepted Answer

Listings are active immediately after posting. If yours is not appearing, check that the status is "Active" in your dashboard. Make sure your title and description include relevant keywords — our search matches against both. Boosted listings appear at the top; a free listing may appear lower on a busy category page.

Question 26

Can businesses post ads on ListGarum?

Accepted Answer

Yes — both individuals and businesses can post on ListGarum for free. There is no limit on the number of listings. If you post regularly, consider boosting your key listings to stay visible. For bulk imports, contact us and we can help you upload large catalogues via CSV.

Question 27

What payment methods are accepted for boosts?

Accepted Answer

We currently accept eSewa for all promotion payments. Payment is processed securely via eSewa's official ePay v2 gateway with HMAC-SHA256 verification. Your boost activates instantly once payment is confirmed. We are working on adding Khalti support soon.

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